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Complaints Procedure

In the event that you have a complaint about an appointment process the Commission has published review procedures which must be followed by both the recruiting body and the person making the complaint.

The Commission’s review procedures enable:

  • Candidates to request a review of a selection decision
  • Persons to allege a breach of the Commission’s Codes of Practice.


If you are unhappy with the decision made in relation to your application, but do not believe there has been a breach of the Code of Practice, you can request a review of that decision. This review procedure is described in Section 7 of the Codes of Practice.

If you feel that an organisation has breached one of the principles in the Code of Practice you can have this investigated. This review procedure is set out in Section 8 of the Codes of Practice.


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