Collection
Accessibility
From Commission for Public Service Appointments (CPSA)
Published on
Last updated on
From Commission for Public Service Appointments (CPSA)
Published on
Last updated on
We are committed to making this website accessible in accordance with S.I. 358/2020.
We are committed to achieving AA standard under WCAG 2.1 guidelines.
This accessibility statement applies to this site only.
This website is currently partially compliant with WCAG 2.1 AA guidelines.
Tables: Some tables on this website do not have correctly defined headers. This makes it harder for people using screen readers or voice recognition software to read the content on the site. ( WCAG guideline 1.3.1 )
Images: Not all images on this website have photo (or meta-) descriptions. If images do not have the correct descriptions then a user using assistive technologies will not learn the information conveyed in the image ( WCAG guidelines 1.1.1 )
PDFs: Many documents are published as PDFs – which are less accessible than HTML pages for people using assistive technologies. Some of the issues with PDFs include:
This content is not an exhaustive list of non-accessible content.
PDF documents that were published before 23 September 2018 are exempt from these guidelines except where it is related to a service that a member of the public has to use.
Videos or audio published before 23 September 2020 are exempt from these guidelines.
We use the WCAG level AA guidelines to test how accessible our website is. We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to assess the site.
We have completed accessibility audits and have carried out user testing on the site. We will continue to do this – particularly once we can carry out in-person testing again.
The Access Officer can be contacted by email at accessofficer@ombudsman.ie or by telephone at 01 639 5625.
If you are not happy with our response then you can make a complaint to the Ombudsman under the Disability Act.